Ethics and Compliance
The way we do business.
ROLZO conducts business ethically and honestly and fully complies with the law. We believe that how we conduct ourselves is as critical to ROLZO’s success as elevating every journey through the power of technology and the human touch. Our Compliance and Business Conduct policies are foundational to how we do business and put our values into practice daily.
1. Our Guiding Principles
Integrity
At ROLZO, we consider integrity a fundamental pillar of our business. We are committed to acting honestly, fairly, and transparently in all our interactions, avoiding fraudulent, deceptive, or dishonest behaviour.
Respect for Laws
ROLZO is committed to scrupulously respecting all laws, regulations, and standards in force in the countries where we operate. Absolute respect for laws is essential to ensure ethical and sustainable business practices.
Social and Environmental Responsibility
As a corporate citizen, ROLZO recognises its responsibility to society and the environment. We are committed to positively contributing to the well-being of our communities and minimising our impact on the environment through sustainable business practices.
Transparency and Trust
Transparency and trust are essential elements of ROLZO's relationship with its stakeholders. We are committed to being open and honest in our communications and honouring commitments made to our clients, partners, and employees.
Fairness and Non-discrimination
ROLZO promotes a culture of fairness and diversity, where everyone is treated with respect and dignity, without discrimination based on race, colour, national origin, age, gender, sexual orientation, gender identity, religion, disability, or any other protected criterion.
2. Business Responsibilities
Compliance with Laws and Regulations
ROLZO is committed to complying with all applicable laws and regulations in our countries. We urge our employees to familiarise themselves with relevant laws and act according to them during their professional duties.
Fair Competition
ROLZO believes in healthy and fair competition in the market. We are committed to adhering to competition rules and avoiding anti-competitive practices, such as price-fixing, market sharing, or sharing confidential information.
Responsible Policy
As a responsible company, ROLZO integrates social and environmental considerations into its business activities. We strive to minimise our environmental footprint and positively contribute to the well-being of the communities where we operate.
Conflict of Interest Management
ROLZO employees must avoid any potential or perceived conflict of interest between their personal and company interests. We encourage proactive disclosure of conflicts of interest and seek fair solutions for all parties involved.
Anti-Corruption Measures
ROLZO strongly condemns all forms of corruption, including bribery, kickbacks, and extortion. We are committed to maintaining transparent business practices and reporting suspicious or unethical activity.
3. Our Social Engagement
Human Resources
ROLZO recognises the importance of its employees and is committed to promoting an inclusive, respectful, and equitable work environment. We strive to ensure all our employees' health, well-being, and professional development.
Diversity and Inclusion
ROLZO values diversity in all its forms and is committed to creating an inclusive environment where everyone feels respected and valued for their unique contribution. We strive to recruit, train, and promote a diverse and representative workforce.
Health and Safety at Work
The health and safety of our employees are our top priority. ROLZO is committed to providing a safe and healthy work environment, identifying and mitigating occupational risks, and providing adequate safety training to all employees.
Community Engagement
ROLZO is committed to being a good corporate citizen and to making a positive contribution to the development of the communities where we operate. We support social, educational, and environmental initiatives that benefit society as a whole.
4. Our Commitment to the Company
Protecting the Company's Reputation
ROLZO employees are ambassadors of the company and must protect its reputation and image. We encourage professional and ethical behaviour in all interactions with clients, partners, and the public.
Confidentiality and Data Protection
ROLZO takes the protection of confidential information and customer data very seriously. We are committed to respecting our customers' privacy and implementing appropriate security measures to protect sensitive information.
Responsible Management of Company Assets
ROLZO's assets and resources must be managed responsibly and transparently. We are committed to preventing abusive or fraudulent use of the company's assets and maintaining strong governance practices.
Compliance with Legality and Ethical Standards
ROLZO is committed to respecting all applicable laws, regulations, and ethical standards in all aspects of its operations. We strive to maintain ethical business practices and ensure our activities positively contribute to society.
5. Implementation and Monitoring Mechanisms
Training and Awareness
ROLZO provides regular training on ethical policies and procedures to all company employees. We encourage awareness and open communication on ethical issues and encourage employees to ask questions and report unethical behaviour.
Reporting Procedure and Handling of Infractions
ROLZO has a confidential reporting mechanism to allow employees to report suspected violations of ethics and compliance or other unethical practices. All reports are treated confidentially and handled appropriately.
Sanctions for Non-compliance
ROLZO will take appropriate disciplinary action in case of violation of ethics and compliance, including sanctions that may lead to dismissal. We are committed to applying our ethical policies fairly and consistently at all levels of the organisation.